F.A.Q

Indeed, when we changed our website, we were unable to transfer your customer account. You will therefore need to enter your customer account again when placing your order. We advise you to choose your email address as your identifier, which is easier to remember.

In the MENU, you have an arrow pointing down next to certain words. This means that by hovering your mouse over “COLLECTIONS” for example, you will have a drop-down menu displayed below. Click on the theme of your choice in this menu to display the buttons you are looking for. If you click on “COLLECTIONS”, the entire CATALOG will be loaded and indeed, it will be very long…

At the very top of the site, above the MENU, you have: “Search for products” with a magnifying glass. Do not hesitate to use it, just a word or a reference, and the site will offer you all the articles referring to your search. Practical !

The Atelier Bonheur du jour articles are imagined, designed and created entirely by us, Laurence and Justine.

All items from the Atelier Bonheur du jour brand are manufactured entirely by us in our workshop at Tour du Pin, in the north of Isère.

All the “wooden” products that we manufacture are in French Medium, 3 mm thick. Also called MDF, it is made from hardwood or softwood wood chips, obtained using a cutter-shredder. After drying, the fibrous material is pressed into panels. This wood offers great advantages for the finish and its density.

Our wooden items are above all decorative products. In contact with water, the color finish, which is not a pasted image, will not come off because we use professional lacquers and varnishes. Our items are therefore insulated from water, front and back. If you soak the “objects” for too long or if you put them in the washing machine, water will enter through the edge because it is not varnished, the “object” may swell and may soften. If you handle it at this time, you could damage it. If you let it dry, it may return to its original shape or not! Some clients are used to applying transparent nail polish to the edges of the buttons to prevent water from passing through and tell us they have good results. Objects do not all react in the same way, so we prefer to tell you that they are not washable.

If it is noted in the item designation “button” and there are 2 or 4 holes in the center, then you can sew it like a button.

If the item has only 2 holes at the top, it will be hung with a clip (wire, string, ribbon). Nothing stops you from sewing it to secure it in place and also putting a drop of wood glue on the back to secure it to the work.

Items designated as “panels” must be secured with sewing stitches. You can also glue them with wood glue.

For all other items, it will be specified in writing and in photos how to use them.

We deliver to France, Europe and internationally because our Collections are appreciated all over the world.

Shipping costs vary depending on the amount of the order and the country of delivery. They will automatically appear in your basket if you have created your account and are logged in with it.

L’Atelier Bonheur du jour guarantees that all transactions made online are completely secure. Our website uses SSL (Secure Socket Layer) certification. We use strict security measures to prevent the loss, misuse and alteration of your information once it is on file.

You will receive a first email after confirming your order. You will receive a second email with your tracking number once your order has been shipped.